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Service
bodka Our service program response the needs of today’s customers who focus mostly on their main field of activity. It requires perfectly constructed, with operation reliably secured and continuously developed field of IS/IT. For professional fulfillment of their needs in this field we have generated wide program of services.
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bodka We offer you complex services in the field of service and maintenance of informational technology tools. A team of 80 trained specialists is currently realizing over 4000 orders a month.
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bodka Because we have been in the field of service for a long time we succeeded in building functional and stabile logistic system, to optimize stock reserves and therefore we are able to repair most of the equipment in very short time.We offer to our customers also the speeded up repair.
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bodka

 

What is needed for a warranty repair?
(valid for all producers)

1. Copy of invoice and delivery note.
2. WARRANTY CERTIFICATE.
3. In case you are sending the device to the service point by post or a cargo company it is best to send it in original packing, so that you avoid potential damage by transportation. If you already do not have the original package you need to pack the equipment as carefully as it could stand a possible fall out. It means to line the box with a soft material in all sides so that the device would not move at all in the box.

Při vyřizování reklamací se postupuje v souladu s reklamačním řádem se kterým se můžete seznámít zde.