- We provide warranty repairs of inkjet, laser printers, multifunction devices and fax up to A4 size, as well as scanners and calculators.
- Post-warranty repairs are provided for all printing devices.
- Warranty repairs are carried out at a service center. In case of customer´s request, we can offer paid on-site service or express repair.
- For warranty repair, the manufacturer requests the purchase document with serial number or delivery note with serial number of device. In case of missing serial number on purchase document, fullfilled and verified warranty card is mandatory for warranty repair. In case, that device is purchased by company client (Tax ID), warranty period is 12 months from purchase date. (exceptions are non-profit organizations, for which the extended warranty of 24 months is valid). If the equipment has been purchased in Makro / Metro stores, warranty is also 24 months due to the exception.
- Devices which are sent to the service center by transportation service must be properly packed, preferably in the original packaging, including accessories. Warranty certificate, delivery note or invoice must be attached to device. Český servis is not liable for transportation damages of monitors that are not originally / properly packed, and cannot accept the warranty, if the monitor is damaged during transport.
- If you are interrested in free transportation of your device to the service point, please visit “Order transportation” menu.