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Warranty and post-warranty service and repairs

We do warranty and post-warranty service for all types of backup sources CyberPower.

 
Authorized service

We fulfilled conditions for an authorized service and we make use of support from CyberPower for your satisfaction.

How to deliver the device to the service centre

In person
You can deliver you device to any establishment during opening hours. Choose your nearest establishment.
Delivery service
You can send your device with any delivery service. However, pay attention to how to prepare the equipment for service.
Pick-up service
Your device can be picked up by us. Fill the collection order form. If you`d like to send the device by transportation company back, you will be charged 150Czk without VAP (value added packs, DPH) for packing and shipping (182Czk with VAP).

How can we help with your device?

Backup source is turning off?
UPS doesn’t work during power blackout?
The battery of the backup source isn’t charging?
Do you need to install your UPS?
Does UPS CyberPower make unpleasant noises or does it report an error?
Do you need to change or to buy new UPS batteries?
We offer service and repairs for these and other problems of CyberPower and other computing technology.
Deliver your device to one of our establishments or contact us and leave other concerns on us.

Why to cooperate with us?

We do warranty and post-warranty service for your device. Post-warranty with exception of Backup Utility 600VA/360W.
We do repairs in the possible shortest amount of time, standard 10 work days.
You can see the state of the repair online.
Our establishments are all over the Czech Republic.
Our technical experts are properly educated and trained by the producer.
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