How to prepare your device for service?
Devices being sent to service by transport service must be carefully packed, preferably in the original packaging with all equipment.
The shipment must involve description of the defect or requirement on service.
The shipment with device under warranty must involve warranty or delivery document or invoice proving the warranty.
Czech service a.s. doesn`t guarantee for the transport of the device and can`t acknowledge warranty if device breaks during transport.
We will send you a price suggestion before post-warranty or declined warranty repair. The suggestion must be approved in 5 work days.
The service process is done after that and customer could be charged in accordance to valid price list.