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Warranty and post-warranty repairs and service

 We offer service for mobile phones, tablets, watches, notebooks and monitors Samsung. We do also post-warranty repairs for TVs down to component level.

How to deliver the device to the service centre

In person
You can deliver you device to any establishment during opening hours. Choose your nearest establishment.
Delivery service
You can send your device with any delivery service. However, pay attention to how to prepare the equipment for service.
Pick-up service
Your device can be picked up by us. Fill the collection order form. If you`d like to send the device by transportation company back, you will be charged 165 CZK without VAP (value added packs, DPH) for packing and shipping (200 CZK with VAP).

How can we help with your device?

Do you need to fix a broken display or cracked LCD?
Isn`t your phone charging?
Is your mobile phone or tablet running out of battery too often?
Do you have problems with phone service?
Mobile phone doesn’t read the SIM card?
Are your calls often getting suddenly cancelled?
Does your phone change sounds during phone calls?
Do you hear an echo during phone calls?
Does your phone freeze on during daily use?
Did your phone fall into water?
Do you have problems with voice call?
Do you have blocked tablet or mobile phone?
Do you need to back-up your data form notebook, mobile phone or tablet?
Do you need to delete your device and install new software?
We can solve these and other situations connected to your device (mobile phone, tablet, notebook, monitor, etc.) within few days.
Contact our nearest establishment or send us your device.

Why to cooperate with us?

We are an authorized Samsung service.
We work with original parts from the producer.
Our technical experts are certificated by the producer.
We repair Samsung TVs down to component level.
We offer an on-site service (depends on a device).
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