Warranty and post-warranty repairs and service

We offer service for mobile phones, tablets, watches, notebooks and monitors Samsung. We do also post-warranty repairs for TVs down to component level.

How to deliver the device to the service centre

In person

You can deliver you device to any establishment during opening hours. Choose your nearest establishment.

Delivery service

You can send your device with any delivery service. However, pay attention to how to prepare the equipment for service.

Pick-up service

Your device can be picked up by us. Fill the collection order form. If you`d like to send the device by transportation company back, you will be charged 150Czk without VAP (value added packs, DPH) for packing and shipping (182Czk with VAP).

Which devices do we service?

How to prepare your device for the service?

Complaint information

Our service repair offer

Repair rate

We offer technical support to Samsung products

Which devices do we service?

We offer service and repairs for ALL Samsung devices. Down below is a list of the most common models we repair in all of our establishments. If you have an older or not mentioned device please contact and consult your options with the chosen establishment.

Mobile phones

Galaxy S10, Galaxy S10e, Galaxy S10 plus, Galaxy S9, Galaxy S9 Duos, Galaxy S9+, Galaxy S9+ Duos, Galaxy S8, Galaxy S8+, Galaxy S8 Note, Galaxy S8+ Duos, Galaxy S8 Note Duos, Galaxy S7, Galaxy S7 Edge, Galaxy S6, Galaxy S6 Edge, Galaxy S6 Plus, Galaxy S5 LTE,

Galaxy A9, Galaxy A8, Galaxy A8 Duos, Galaxy A7, Galaxy A6+, Galaxy A6, Galaxy A5, Galaxy A3, Galaxy M20, Galaxy A50

Galaxy J7, Galaxy J6 Plus, Galaxy J6, Galaxy J5, Galaxy J4 Plus, Galaxy J3, Galaxy J3 Duos, Galaxy J1, Galaxy J1 Duos,

Galaxy Note 9, Galaxy Note Pro, Galaxy Note Pro LTE, Galaxy Note Edge

Tablets

Galaxy Tab A, Galaxy Tab S4, Galaxy Tab S3, Galaxy Tab S2, Galaxy Tab Active2, Galaxy Tab S5e

Smart watches

Galaxy Watch, Galaxy Watch Active, Samsung Gear S3

Monitors

Almost all available models

Notebooks

Almost all available models

TVs

Almost all available models

Printers

Almost all available models

How can we help with your device?

Do you need to fix a broken display or cracked LCD?

Isn`t your phone charging?

Is your mobile phone or tablet running out of battery too often?

Do you have problems with phone service?

Mobile phone doesn’t read the SIM card?

Are your calls often getting suddenly cancelled?

Does your phone change sounds during phone calls?

Do you hear an echo during phone calls?

Does your phone freeze on during daily use?

Did your phone fall into water?

Do you have problems with voice call?

Do you have blocked tablet or mobile phone?

Do you need to back-up your data form notebook, mobile phone or tablet?

Do you need to delete your device and install new software?

We can solve these and other situations connected to your device (mobile phone, tablet, notebook, monitor, etc.) within few days.

Contact our nearest establishment or send us your device.

Why to cooperate with us?

We are an authorized Samsung service.

We work with original parts from the producer.

Our technical experts are certificated by the producer.

We repair Samsung TVs down to component level.

We offer an on-site service (depends on a device).

Warranty and post-warranty repairs and service

How to deliver the device to the service centre

Which devices do we service?

How can we help with your device?

Why to cooperate with us?

MORE INFORMATIONS

OUR BRANCHES

Branch Prague

Contact for firms

Do you want to work with us? write to us, call us